Conference Sessions Oh, The HTM Places You’ll Go! AI/ML Primer and Opportunity Explorer for Healthcare Technology Professionals
Objectives
1. Understand AI/ML Fundamentals for HTM: Participants will gain practical understanding of artificial intelligence and machine learning concepts specifically relevant to healthcare technology management, including clear definitions, real-world examples, and immediate applications they can recognize in their daily work.
2. Identify AI Opportunities in Current HTM Operations: Participants will learn to recognize where AI/ML can enhance their existing HTM processes, from predictive maintenance and inventory optimization to workflow automation and decision support, with specific examples they can implement immediately.
3. Navigate the AI-Enabled Medical Device Landscape: Participants will gain awareness of how AI is rapidly transforming medical devices across healthcare specialties and understand the implications for HTM support, maintenance, and integration requirements.
This session is designed for both technical professionals and management, as innovation requires collaboration across all HTM roles. Technical staff will gain practical AI tools and creative problem-solving techniques, while managers will learn to foster innovation cultures and identify strategic opportunities.
Session Abstract
Take your first (or next) steps into the world of AI-powered HTM innovation with this beginner-friendly yet comprehensive exploration! Using the inspiring framework of “Oh, The Places You’ll Go!”, this 90-minute primer introduces HTM professionals to artificial intelligence and machine learning concepts while revealing practical opportunities they can pursue immediately.
Whether you’re completely new to AI or already experimenting with these technologies, you’ll discover how the exponential growth of intelligent medical devices creates unprecedented opportunities for HTM innovation. We’ll explore real examples of AI in healthcare (from diagnostic algorithms to robotic systems), demystify the technology through hands-on demonstrations, and help you identify your personal “next step” in the AI journey.
This isn’t about becoming a data scientist overnight – it’s about understanding enough AI/ML to recognize opportunities, ask the right questions, and take confident first steps toward creating HTM solutions. Through interactive exercises, live AI demonstrations, and collaborative exploration, you’ll leave with practical knowledge, immediate action steps, and the inspiration to begin your own AI-powered HTM journey.
The session balances foundational education with forward-looking vision, ensuring both newcomers and experienced professionals gain valuable insights and actionable next steps for integrating AI/ML into their HTM practice.
Speaker Profiles

Dustin K. Telford, AAMIF, CHTM, CBET, CRES, CLES, has over 30 years of healthcare technology management experience across hospitals, manufacturer services, and independent providers. A specialized generalist, he is equally skilled at wrench-turning in the trenches and applying systems-on-systems thinking to align people, processes, and technology. From the earliest stages of his career, he has focused on advancing the safety, reliability, and stewardship of medical equipment while serving teams, customers, and patients. Known to his three kids as both a “machine doctor” and simply “dad,” Dustin also enjoys the outdoors, lifelong learning, and maintaining aquariums—because life support systems matter in tanks as much as in hospitals.