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Welcome to our Help Center

If you can’t find your answer in the FAQs – then please submit a support request below, containing the details of your issue. Our support team will do their best to reply to all requests as soon as possible.

Help & Support

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Frequently Asked Questions

  • I’ve purchased a ticket(s)…now what?

    All ticket purchases require you to ‘assign’ or ‘register’ your ticket, either to yourself or to others if you are purchasing on behalf of your organization or co-workers, etc. To do this, please log in to your account and navigate to the “Event Tickets” page, which will list all of your purchased tickets. Click the “Assign Ticket” button and choose whether you would like to assign the ticket to yourself, or to another person.

  • Can I purchase tickets for my staff?

    Yes – you can purchase multiple tickets.

    Once you have purchased tickets, go to the “Event Tickets” page in your Account area and click the “Assign Ticket” button. Enter their name and email address and they will be sent a link where they can accept the ticket and choose their meal options, etc.

  • When do I get my badge?

    Your badge will be available upon purchasing a ticket. We recommend printing your badge at home/office to avoid the lines at the event. Login to the ‘My Account’ area to print your badge.

  • How do I book a hotel room?

    Book directly with the Sheraton Grand Sacramento Hotel for $155 USD per night with the Conference link. Book early as there is a limited number of rooms at this rate. Last Day to Book is Friday, September 9, 2022

  • How do I pick my conference meals?

    After you purchase your Conference Ticket you will be provided with an opportunity to select your meal choices. You can update your meal options up until August 31, 2022.

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